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Generations of knowing

The original founders of The Brend Group 

Mr and Mrs Percy Brend, prior to Brend Hotels being formed, had several years experience in the meat, hotel and property business, having started out with their first butchers shop in Butchers Row Barnstaple and later a motel in Exeter.

Mr Brend bought several of the original group hotels and Mrs Brend re-fitted them and was responsible for the hotel and bedrooms’ decor.

Richard Brend Snr directed 22 retail meat outlets throughout Devon and went on to become MD of the groups’ motor division and director of Brend Hotels.

John Brend and Peter Brend, both group directors, operated all the hotels as they were purchased and installed the Brend ethos while also making the necessary physical changes to bring the hotels to the high standards they are today. They also introduced the Brend Academy, group green teams, group health and safety teams, Brend Tours, the companies own marketing and creative department and an in-house interior design and fabric department.

Today, many family members have joined the business and have taken up various responsibilities across the group which now employs 1300 people.

1920’s

Percy Brend opens a butchers in Butchers Row, Barnstaple.

1955

Mr & Mrs Percy Brend purchase The Exeter Motel.

1967

The Fryary Restaurant in Barnstaple is opened and The Royal Hotel in Bideford is purchased. This marked the forming of the company Percy R Brend & Sons (Hoteliers).

1968

Taw Garages in Barnstaple is purchased.

1970

The North Devon Motel, Barnstaple is opened.

1971

The Royal & Fortescue Hotel, Barnstaple is purchased from Watney Mann.

1974

The North Devon Leisure Centre Bar & Cafeteria is opened.

1975

The Devon Motel, Matford Exeter, is purchased from Grand Metropolitan Hotels. Five restaurants are purchased from the Milk Marketing Board. 

1977

The Royal Duchy Hotel, Falmouth, is purchased.

Saunton Sands Hotel, Saunton, is purchased after several years of negotiation, Mr Percy Brend achieves one of his ambitions.

1980

The Victoria Hotel, Sidmouth is purchased.

1981

Brend Tours is launched.

1982

The Carlyon Bay Hotel & Golf Course is purchased.

1985

A new Petrol Service Station is opened.

The Carlyon Bay Hotel & Golf Course achieves 4-star status.

1987

The Belmont Hotel, Sidmouth is purchased.

1988

Saunton Sands takes over Saunton Beach Villas.

The Belmont Hotel achieves 4-star status. 

The North Devon Motel is extended by purchasing Drake and Fortescue Houses.

1989

The Carlyon Bay Hotel is awarded Egon Ronay ‘Family Hotel of the Year 1989’.

The Royal Hotel, Bideford, is refurbished. 

The North Devon Motel is refurbished and renamed as The Park Hotel.

Brend Group wins RAC ‘Credit to the Industry’ award.

1991

The Royal & Fortescue Hotel, Barnstaple, is refurbished.

Saunton Sands Hotel is awarded Egon Ronay ‘Family Hotel of the Year 1991’.

1992

The Barnstaple Motel is purchased and refurbished, also the name is changed to The Barnstaple Hotel.

1993

‘Investors in People’ status is gained by the Hotel Group.

The Royal Duchy Hotel celebrates its 100 year anniversary.

1995

The Royal Duchy Hotel, Falmouth achieves 4-star status.

The remaining part of the building at The Royal & Fortescue Hotel is purchased for future expansion.

1996

The Barnstaple Hotel opens a new outdoor pool and a gym is built; the Leisure Club is also refurbished.

62 the Bank is opened on the site of the old Woolwich Building Society.

The Carlyon Bay Hotel’s outdoor pool and surrounding areas are refurbished.

The Devon Hotel is refurbished and ‘Carriages Brassiere’ is created.

1997

The Victoria Hotel restaurant has a complete refurbishment; the restaurant is renamed ‘The Jubilee’.

Staff accommodation is completely refurbished at The Victoria Hotel.

1998

The Belmont Hotel Restaurant is refurbished.

1999

The Imperial Hotel, Barnstaple, is purchased from the Regal Group and extensive refurbishment begins.

The Imperial Hotel gains 4-star status.

2000

The Carlyon Bay Hotel gets a new kitchen.

The Barnstaple Hotel refurbishes all 60 bedrooms. 

Sticklepath filling station is purchased.

2001

The Royal Hotel is refurbished.

2002

The Royal and Fortescue Hotel public areas and kitchen are refurbished. 

‘Sands on the Beach’ a new cafe & bar, opens at Saunton.

2003

The Park Hotel’s function and restaurant suite and all public areas are refurbished.

The Victoria Hotel Sun Lounge is refurbished.

2004

The Victoria Hotel celebrates its 100 year anniversary.

2005

Brend Hotels is awarded ‘RAC Hotel Group of the Year 2005/06’.

Taw Garages moves to its new premises in Victoria Road. 

The Hotel Group wins a ROSPA Health & Safety award for occupational safety.

Brend Group Head office moves to its newly refurbished offices next to The Park Hotel.

2006                       

Brend Group achieves the sustainable tourism award from Devon Environmental Business Initiative.

2007                       

The Carlyon Bay Hotel opens a new Spa, complete with steam room, sauna, therapy pool, gym and hot stone beds.

2008                       

The Carlyon Bay Hotel opens ‘Taste’ Brasserie and also its new Churchill Conference Suite. 

The Victoria Hotel installs a new Treatment Room and Spa.

2009                       

Brend Group Fabric Design Workshop opens at The Park Hotel.

A new passenger lift is installed at The Royal and Fortescue Hotel.

2010

Rezlynx On-line Booking System is completed and links all our hotels and the central reservations department at our head office.

2011

The Barnstaple Hotel installs solar panels.

2012

The Royal Duchy Hotel’s foyer is refurbished.

Saunton Sands Hotel adds new beauty treatment rooms to complement its existing Spa facilities.

2013

Carlyon Bay Hotel wins Conde Nast Johansens award for the ‘Best Family Friendly Hotel’.

As part of the company’s commitment to energy and environmental conservation, a new Biomass boiler is installed at the Saunton Sands Hotel, along with other initiatives including solar panels to reduce energy costs.

2014

The Park Hotel’s Riverside Suite is refurbished, now known as The Park Suite.

The Devon Hotel starts building 20 new bedrooms.

Saunton Sands Hotel refurbishes the Restaurant, Terrace Lounge and Saunton Suite.

The Royal Duchy Hotel refurbishes the Pendennis Restaurant.

The Carlyon Bay Hotel’s Bay View Restaurant is refurbished and The Spa Bar is added as a new more informal dining area.

Taw Garages brings Citroen to Barnstaple, creating Taw Citroen adjacent to Taw Ford.

2015

The Brend Training Academy is launched.

The Carlyon Bay Hotel’s Carlyon Suite & Clubhouse is completely refurbished.

The Saunton Suite’s refurbishment is completed at Saunton Sands Hotel, now known as The Gallery.

The Devon Hotel sees the completion of 20 new high tech luxury Executive Rooms with a fitness suite and electric car charging facility. 

The White Room is created, the new relaxed dining option, at the Victoria Hotel in Sidmouth.

Brend Hotels is awarded ‘AA Hotel Group of the Year 2015-2016’.

The Victoria Hotel is awarded Silver 4 star status.

The Terrace Lounge at The Imperial Hotel in Barnstaple is completely refurbished.

The Royal & Fortescue’s foyer is elegantly refurbished.

Saunton Sands Hotel wins an award for ‘Best Hotel View’ at the Best-Loved Awards.

Project Park Hotel commences, with the transfer of our Head Office to new premises set over two floors in an industrial style setting.

2016

The first annual Brend Training Academy chef competition takes place at Saunton Sands Hotel, with several young chefs taking part from across the group.

Bar 62 is opened, our new unique cocktail bar, attached to 62 The Bank at the Royal & Fortescue Hotel.

Brend Hotels wins ‘Family Business of the Year’ awarded by the Family Business Union.

The refurbishment and extension at The Park Hotel is completed. It’s brand new facilities include, 10 more state of the art bedrooms, two of which are fully accessible for disabled guests, the all-new ‘Seasons’ Bar & Brasserie, high-speed WiFi, electronic check-in, Tesla electronic charge point, landscaped gardens and a modern lift.

The Carlyon Bay Hotel wins ‘Best Family Hotel’ at the Best-Loved Awards.

2017

Foundation work commences at The Royal Duchy Hotel in Falmouth, ready for further re-developments including the addition of more Deluxe Sea Facing bedrooms.

The Barnstaple Hotel Leisure Club’s changing facilities are overhauled and brought up to the highest of standards, with modern fixtures and fittings.

Corridors at The Carlyon Bay are re-decorated and over 20 bedrooms are refurbished.

The Regency Suite at The Devon Hotel undergoes a full refurbishment.

‘Horizon’ is created, the new relaxed dining option at the Belmont Hotel in Sidmouth.

‘The Penthouse’ at Saunton Sands Hotel opens, a new open-plan eight-person apartment.

Saunton Sands Hotel is awarded Silver 4 star status.

The Park Hotel receives 4-star status.

The Brend Hotels’ Training Academy celebrate their first Hotel Management Foundation Degree students graduating with a ceremony at Saunton Sands Hotel.

2018

The foyer and reception area at The Barnstaple Hotel is refurbished.

The Royal Duchy Hotel is awarded Silver 4 star status.

The Dining Room is awarded two AA Rosettes for dining at Saunton Sands Hotel.

Brend Hotels continue their quest on reducing their environmental impact, heavily reducing the use of plastic in their bars, restaurant and public spaces, replacing them with eco-friendly alternatives wherever possible. 

A new terrace is built at The Carlyon Bay Hotel. 

The Royal & Fortescue’s lounge, bar & restaurant undergoes a full refurbishment. 

Source Spa & Wellness, a brand new luxury spa, is created at Saunton Sands Hotel.

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