A message for our customers regarding COVID-19 click here. Please note this supersedes all other website information.

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A message for our customers regarding COVID-19 click here. Please note this supersedes all other website information.

Brend Hotels

Changing the way we operate

An update regarding Brend Tours

As you are aware, the COVID-19 pandemic has had a devastating effect on the hospitality industry, especially in the tours and cruising industry. 

Because of this, we have made a few changes to the way we operate ‘Brend Tours’. We will still be welcoming tours at our hotels but they will now be managed by coach operator Taw and Torridge (Swan Tours).  For more information on Swan Tours, please visit their website.

We hope that we have been successful in our aim to offer excellent service to you over the years and of course, you are always more than welcome to visit us at any of our Brend Hotels for a hotel break. With eleven superb three and four star hotels throughout Devon and Cornwall, we pride ourselves on providing the finest standards of comfort, cuisine and service. We guarantee you’ll feel the warmest of welcomes with the best hotel experience the West Country has to offer. If you’d like more information on the breaks available and the latest deals, please sign up to our newsletter at the bottom of the page. 

However, if you’d prefer to continue using a similar tour service, moving forward Brend Tours will be managed by Taw and Torridge (Swan Tours) who will continue to use our hotels for accommodation. .At present, they are working on a brochure with tours starting from 1st November 2020, featuring most of our luxury hotels you know and love.

Moving forward, Nigal Maun will be assisting Swan Tours, so you’ll be pleased to know there will be a familiar face behind the scenes. 

If we currently hold a deposit for a Brend Tour on your behalf, please note our customer service team will be in touch with you over the coming weeks to arrange a full refund. If you have any questions or concerns, please do not hesitate to contact us in central reservations by calling 01271 340000.

We look forward to welcoming you back to a Brend Hotel soon.