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Group Cancellation Policy

For group bookings, a deposit of £500 must be paid within 30 calendar days from the booking date. Cancellations made within 90 days or less before the arrival date will not be eligible for any refund from the Brend Collection. In cases where the arrival date falls within 21 days of the booking date, full payment is required immediately to confirm the booking. Any request for postponement or change of date will be treated as a cancellation unless approved by the group's manager.

Timeframe & Charges 

90 days or more 

Receive a full refund of your deposit
If you cancel your group booking 90 days or more in advance, there will be no charge, and you will receive a full refund of your deposit.

89 - 60 days

15% of the total booking amount
If you cancel your group booking between 89 and 60 days in advance, a charge of 15% of the total booking amount will apply.

59 - 30 days

50% of the total booking amount
If you cancel your group booking between 59 and 30 days in advance, a charge of 50% of the total booking amount will apply.

29 days or less

100% of the total booking amount
If you cancel your group booking within 29 days or less of the scheduled date, you will incur a charge equivalent to 100% of the total booking amount.

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